Category: Telephone Messages On Hold

Lady having special cream applied to her face in a medical cosmetic clinic.

Cosmetic Surgeries: How To Enhance Caller Experience

If your cosmetic surgery business is new and experiencing some growth, you might have noticed an uptick in incoming calls and not enough time to …

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Update your Phone Recordings when Remote Working

On hold messages represent your business’ personality. The COVID-19 pandemic has changed many aspects of your life and how your business operates. Despite this, marketing …

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This has a picture of a medical worker without a face who is wearing a telephone headset. There is also a cartoon image of an ambulance next to them.

Medical On Hold Messages: What to say to waiting patients

Telephone On-hold messages for medical centres are pivotal to maintaining and improving patient services. It doesn’t matter whether your patients are calling for enquiries, appointments, …

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VoIP Phone Systems: Features That Can Help You Engage Difficult Customers On Hold

Difficult customers are indeed “difficult” to deal with because they’re often angry and impatient. And it becomes even more difficult when you can’t avoid putting …

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What Could Video On Hold Messages Do For Business

What Could Video On Hold Messages Do For Business?

The concept of video on hold messages didn’t make sense until recently. In fact, it’s still a rather unique proposition, since most people use smartphones …

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How and Why Real Testimonials Can Be Included into Your Messages On Hold Recordings

How and Why Real Testimonials Can Be Included into Your Messages On Hold Recordings

You can use on hold messages to convey information to what’s essentially your captive audience. You can do better than just piping in music as …

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Crafting a Profitable On Hold Message 5 Elements That Boost Business

Crafting a Profitable On Hold Message: 5 Elements That Boost Business

By now, many businesses have recognised the special opportunity available when using an “on hold” message for callers which can result to more sales and …

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5 Common Misconceptions about Messages On Hold for Business

5 Common Misconceptions about Messages On Hold for Business

One of the more effective ways many businesses have reached out to customers is by making use of on hold messages. So when people call …

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Tips to Integrate Mobile Marketing with Your Message On Hold Campaign

Tips to Integrate Mobile Marketing with Your Message On Hold Campaign

As a business, you know that there are times when you receive too many callers and there isn’t enough staff to answer each call right …

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Pitfalls of Messages On Hold for VoIP Systems

Pitfalls of Messages On Hold for VoIP Systems

Businesses often upgrade their phone systems because newer technologies tend to be more efficient or cost effective. But sometimes changing systems, such as replacing the …

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