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IVR Recording Service

When Telephone On Hold Messages are not required the Evolved IVR Service is perfect for recording phone prompts spanning After Hours, Auto Attendant, Interactive Voice Response or Voicemail Messages.

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Purchase Outright

Fixed price service which is charged in accordance with the total recorded running time of the confirmed script.

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Talented Voices​

Your messages are recorded by our industry leading voiceover artists. Professionals who understand how to talk with your callers, not at them in warm, friendly and relatable voices.

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Pristine Recordings

Your IVR recordings will be produced to our highest quality standards to ensure optimal clarity through all types of telephones. You’ll receive a consistent and quality sound throughout all your customer contact points.

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Precise Conversions

Finished IVR phone voice recordings are converted in the required client format and supplied electronically for correct and reliable playback.

IVR Recording Service includes

  • Professionally crafted IVR prompts and phone messages as per our Evolved IVR Service.
  • Service covers After Hours, Auto Attendant, Voicemail Messages or Interactive Voice Response recordings supplied as required.
  • Unlimited ability to add, delete and re-schedule all existing live system messages and those previously recorded.
  • Unrestricted use of all supplied recordings for web and online video/audio as required.
  • Note that the Evolved IVR Service does not include professional on hold messages mixed with music. This service is covered under the Evolved Tailored On Hold Service.
Mix of Phone Prompt Demos
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00:00
  • IVR / Auto Attendant 00:00
Male IVR Demos
00:00
00:00
  • Paul 00:00
  • William 00:00
  • Shane 00:00
  • Reginald 00:00
Female IVR Demos
00:00
00:00
  • Anna 00:00
  • Sandy 00:00
  • Mel 00:00
  • Bella 00:00

FAQ - IVR Recordings

Yes! We can provide a professional script writing service to polish what you have or write completely new phone messages from the information you provide.
Our service can produce professional phone prompts to suite traditional PBX business phone systems, VoIP cloud phone systems and smart phones. Regardless of the type of phones or callers to your business, we always ensure optimal playback quality.

For our Evolved IVR Service we charge against the finished running time of all recordings delivered. If you read your message script from top to tail continuously at the speed it should flow, this would provide an estimation of total running time. Please contact us for an exact quotation to suit your requirements.

1: Simply choose which voice from our website you would like to proceed with (choose 1st and 2nd preference if urgent). 2: Provide your final written script for recording (outlining any tricky words or pronunciations). 3: Advise of the technical file format you require the recordings to be converted to for loading into your phone system. We’ll then take care of the rest. It’s that easy!

What they are saying about us...

"I found the system worked great for us. Customers can now enjoy learning about our business while on hold instead of hearing silence. We can also create our own messages to suit our needs for sales or special occasions. Very happy with the system and the efficient installation."
Amcal Pharmacies
"Thank you for the prompt service and quality product. The sound quality is fantastic and the ability to update our message on such a quick turn around time is great".
VicRoads
“Big thanks to Evolved Sound for setting up our on-hold messaging system. It’s great knowing we can give our customers important information and promotions before they’ve even spoken to a member of our team. The flexibility to change our on-hold message has been incredibly useful and we’re thoroughly impressed with the sound quality. The team are highly efficient in the installation of the system and in providing any assistance we’ve needed.”
Darren SmithHughes Limousines WA
"We have been using Evolved Sound for our on hold messages for some time now, and would recommend the service to anyone. The recordings are professional and the service we receive is fantastic"
Hume City Councils
"Your service is exceptional when we compare it to some of the others we have to cope with!"
Alphington Medical Centre
"This is brilliant. Please take some time to listen to this as it is spot on and super professional."
Edge Custom Media
"We purchased an on-hold system from Evolved Sound in December 2004 and despite being located in a different city found it quick and easy."
Maxima Group
"The system has been fine and reliable. In the long term, your product will be more cost effective compared to what we were running in the past through our previous supplier."
John Crane
"I would like to thank Evolved Sound for their professionalism and efficiency in assisting SPC Ardmona produce a new and greatly improved on-hold message. The new message now provides callers with up to date information about new products and general company information."
SPC Admona
"All is working fine since the on hold system was installed. Although we wouldn't lose too much business if callers hung up, the systems certainly helps them stay connected with us while on hold. The on hold system also gives us a chance to put relevant information forward which assists in pushing our corporate identity."
Northern Health
"We finally had the on hold music system connected by our phone people. It is now working very well and we may look at changing the music down the track too."
KCI Medical
"The MOH software has been great - we tried a CD player but then it died. We tried the radio but it kept drifting off the station. We had silence for ages but then customers didn't know if we'd hung up on them - not good customer service!"
Circuit Link International
"Easts was looking for an alternative to CD based messaging, by having flash based audio we haven't experienced any drop outs or need to change CDs. Just set and forget."
Eastern Leagues Club
"Thanks for great work in setting up our 'Messages on Hold' within the first 3 days we gained an extra sale, which has paid for the entire cost of the system you put in. The Evolved Sound 'Messages on hold has become an invaluable tool to let our customers know what additional services our company offers and the whole process from script writing to final installation was a breeze."
Technophobia
"Since we have been running the on hold system, we have received a lot of positive feedback from our staff. They have said using on hold is a great way to provide customers with information that they don't already know about. We found the order process to be very easy and overall we are very happy with the end result."
Agilent Technologies
"Since implementing our on hold system both members and non-members have commented favourably on what they now hear when on hold. It is a very practical and cheap way to promote our products and services. Evolved Sound were great with the scripting and ensured that all our requirements were met. The end product sounds spot on and gives us a great professional image."
Tax Payers Australia
"Although we don't put callers on hold too much, we do receive positive feedback. Callers have said it is good to have some relevant information to listen to while on hold rather than the local radio station. With that in mind, we know when they are placed on hold with the system supplied by Evolved Sound they will be looked after".
Choice Hotels Australasia
"We used the services and purchased on hold systems from Evolved Sound for numerous Government departments. It has been a very good company to work with. The production times have been to schedule and follow-ups were good too. Overall we have been significantly happy with the service and I would give the service a rating of 8 out of 10"
Multimedia Victoria
"Working with Evolved was great, we choose our voice over artist from the selection of recordings offered on the website. Evolved assisted us with the content of our recording offering insightful input into what makes a message work. The recording was done sooner than expected and we where happy with the review/ feedback process that evolved have in place. It gave us ample opportunity to fine tune the recording to suit our market. We valued our experience with Evolved and have no hesitation in recommending Evolved to others. GAMEHEAD will certainly be using evolved again in the future".
Gamehead
"Since purchasing an on hold software package we have enjoyed the flexibility to mix and match messages at a whim. When there are new promotions or new models arrive, we like the ability to quickly slot in the new recordings, without having to re-record everything again. The ability to provide separate content to different car divisions from one central server has been a very useful feature too."
Melbourne City Toyota
The following clients through sub-contract thank Evolved Sound - Transworld Group, uni Mitsubishi Pencil Co., Swift Freight International, Sheraton Hotels & Resorts, Radisson SAS Hotels & Resorts, Panasonic, Motor Harley-Davidson Cycles & Le Meridien.
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Find us

5A Hartnett Close,
Mulgrave,
VIC, 3107

Contact

Tel // 1300 78 4440

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Additional Links

 Abraham Vantage Pty Ltd A.C.N. 131 066 781 trading as “Evolved Sound”

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