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Cosmetic Surgeries: How To Enhance Caller Experience
If your cosmetic surgery business is new and experiencing some growth, you might have noticed an uptick in incoming calls and not enough time to …
Over 10 Untapped In-Store Marketing Strategies for Retailers
Time is up for easy sales. Those days are long gone. Today’s consumers are easily distracted. Not just by the quality of products, but also …
There’s More to Omnichannel Marketing than Updating your On Hold Messages & Social Media
When done right, customised audio marketing is an extremely effective way to maximise your customer communication and get better results in all aspects of your …
Little-Known Customer Service Strategies to Satisfy Your Clients
Working in any customer service role requires patience, time, and commitment to ensuring your customer’s needs are met. That being said, if your company only …
Update your Phone Recordings when Remote Working
On hold messages represent your business’ personality. The COVID-19 pandemic has changed many aspects of your life and how your business operates. Despite this, marketing …
Growing your Marketing using Analytics and AI
Analytics and AI represent immense opportunities for marketing departments. Dozens of brands have tapped into these trends to curve aggressive marketing strategies. Heading into the …
Medical On Hold Messages: What to say to waiting patients
Telephone On-hold messages for medical centres are pivotal to maintaining and improving patient services. It doesn’t matter whether your patients are calling for enquiries, appointments, …
Proven Customer Loyalty Strategies to Keep Them Coming Back
Is there anything better than getting a new customer? Some would say that it is getting two new ones — that’s a good answer but …
