About Us

Evolved Sound | Bespoke Experience Marketing Solutions

We've been around the block a lot in our game and witnessed ...

plenty of specialist audio marketing, on hold, in store music and digital signage companies come and go.

Our ongoing success is attributed to always setting the highest standards throughout all our services. We have an underlying commitment to continued improvement and of course, superior customer support.

A Little History

In 1998, Evolved Sound began as a new media, IT and marketing business geared towards improving the efficiency, impact and marketability of business through technology and creative acumen. Initially, the provision of specialty sound services which includes on hold messages, custom radio stations, voice overs and web audios was only a product of our spare time. As result of rapid growth, coupled with the emergence of new technologies, Evolved Sound grew from strength to strength.

The team at Evolved Sound has developed their expertise through industries including broadcasting, web hosting, music performance, media management and communication engineering.  Today, Evolved Sound is renowned for providing businesses with unique creative scripts, broadcast grade productions, industry leading music curation, easy to manage technology and a forward thinking approach to experience marketing. The results are exceptional packages, pricing and turnarounds that deliver outstanding and measurable outcomes.

About Evolved Sound - Track Record At-A-Glance

  • Evolved Sound - Arrow Icon Blue Music played on hold throughout a diverse range of organisations such as Government, multinational banks, public companies, fund managers and the medical sector.
  • Evolved Sound - Arrow Icon Blue Telephone on hold systems, IVR messages and voicemail recordings played to different types of callers globally.
  • Evolved Sound - Arrow Icon Blue Industry leading business music & messaging technology continually utilised by clients in single and multi office networks.
  • Evolved Sound - Arrow Icon Blue Evolved Radio powers countless music for retailers from car dealerships and boutique store brands to supermarkets and shopping centres.
  • Evolved Sound - Arrow Icon Blue Voice artists regularly record projects for messages on hold, radio commercials, overhead retail advertising, documentary narrations, cloud phone systems, phone prompts, IVR menus and web based audios. These services are provided to direct clients and by sub-contract or by partner arrangement.
  • Evolved Sound - Arrow Icon Blue Specialty audio products used for landmark applications including marine biology, legal recordings, emergency warning systems and scientific research.
  • Evolved Sound - Arrow Icon Blue Our leading systems deliver unique content arrangements, full dynamic programming and outstanding customer experiences.

From day one, Evolved Sound has progressively turned into a specialist media and digital marketing agency underpinned by industry leading solutions. By always going well beyond simply providing off the shelf  services, we have a degree of flexibility that helps us best relate to a diverse range of clients to achieve outstanding business outcomes.

There is only one thing that remains the same over time, and that’s our burning desire to create leading solutions that run on reliable technology and continue to add value to all stakeholders.

There’s no smoke and mirrors at Evolved Sound!  Just a proven track of record and countless satisfied clients.

What they are saying about us...

"I found the system worked great for us. Customers can now enjoy learning about our business while on hold instead of hearing silence. We can also create our own messages to suit our needs for sales or special occasions. Very happy with the system and the efficient installation."
Amcal Pharmacies
"Thank you for the prompt service and quality product. The sound quality is fantastic and the ability to update our message on such a quick turn around time is great".
VicRoads
“Big thanks to Evolved Sound for setting up our on-hold messaging system. It’s great knowing we can give our customers important information and promotions before they’ve even spoken to a member of our team. The flexibility to change our on-hold message has been incredibly useful and we’re thoroughly impressed with the sound quality. The team are highly efficient in the installation of the system and in providing any assistance we’ve needed.”
Darren SmithHughes Limousines WA
"We have been using Evolved Sound for our on hold messages for some time now, and would recommend the service to anyone. The recordings are professional and the service we receive is fantastic"
Hume City Councils
"Your service is exceptional when we compare it to some of the others we have to cope with!"
Alphington Medical Centre
"This is brilliant. Please take some time to listen to this as it is spot on and super professional."
Edge Custom Media
"We purchased an on-hold system from Evolved Sound in December 2004 and despite being located in a different city found it quick and easy."
Maxima Group
"The system has been fine and reliable. In the long term, your product will be more cost effective compared to what we were running in the past through our previous supplier."
John Crane
"I would like to thank Evolved Sound for their professionalism and efficiency in assisting SPC Ardmona produce a new and greatly improved on-hold message. The new message now provides callers with up to date information about new products and general company information."
SPC Admona
"All is working fine since the on hold system was installed. Although we wouldn't lose too much business if callers hung up, the systems certainly helps them stay connected with us while on hold. The on hold system also gives us a chance to put relevant information forward which assists in pushing our corporate identity."
Northern Health
"We finally had the on hold music system connected by our phone people. It is now working very well and we may look at changing the music down the track too."
KCI Medical
"The MOH software has been great - we tried a CD player but then it died. We tried the radio but it kept drifting off the station. We had silence for ages but then customers didn't know if we'd hung up on them - not good customer service!"
Circuit Link International
"Easts was looking for an alternative to CD based messaging, by having flash based audio we haven't experienced any drop outs or need to change CDs. Just set and forget."
Eastern Leagues Club
"Thanks for great work in setting up our 'Messages on Hold' within the first 3 days we gained an extra sale, which has paid for the entire cost of the system you put in. The Evolved Sound 'Messages on hold has become an invaluable tool to let our customers know what additional services our company offers and the whole process from script writing to final installation was a breeze."
Technophobia
"Since we have been running the on hold system, we have received a lot of positive feedback from our staff. They have said using on hold is a great way to provide customers with information that they don't already know about. We found the order process to be very easy and overall we are very happy with the end result."
Agilent Technologies
"Since implementing our on hold system both members and non-members have commented favourably on what they now hear when on hold. It is a very practical and cheap way to promote our products and services. Evolved Sound were great with the scripting and ensured that all our requirements were met. The end product sounds spot on and gives us a great professional image."
Tax Payers Australia
"Although we don't put callers on hold too much, we do receive positive feedback. Callers have said it is good to have some relevant information to listen to while on hold rather than the local radio station. With that in mind, we know when they are placed on hold with the system supplied by Evolved Sound they will be looked after".
Choice Hotels Australasia
"We used the services and purchased on hold systems from Evolved Sound for numerous Government departments. It has been a very good company to work with. The production times have been to schedule and follow-ups were good too. Overall we have been significantly happy with the service and I would give the service a rating of 8 out of 10"
Multimedia Victoria
"Working with Evolved was great, we choose our voice over artist from the selection of recordings offered on the website. Evolved assisted us with the content of our recording offering insightful input into what makes a message work. The recording was done sooner than expected and we where happy with the review/ feedback process that evolved have in place. It gave us ample opportunity to fine tune the recording to suit our market. We valued our experience with Evolved and have no hesitation in recommending Evolved to others. GAMEHEAD will certainly be using evolved again in the future".
Gamehead
"Since purchasing an on hold software package we have enjoyed the flexibility to mix and match messages at a whim. When there are new promotions or new models arrive, we like the ability to quickly slot in the new recordings, without having to re-record everything again. The ability to provide separate content to different car divisions from one central server has been a very useful feature too."
Melbourne City Toyota
The following clients through sub-contract thank Evolved Sound - Transworld Group, uni Mitsubishi Pencil Co., Swift Freight International, Sheraton Hotels & Resorts, Radisson SAS Hotels & Resorts, Panasonic, Motor Harley-Davidson Cycles & Le Meridien.
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Find us

5A Hartnett Close,
Mulgrave,
VIC, 3107

Contact

Tel // 1300 78 4440

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#evolvedsound

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Additional Links

 Abraham Vantage Pty Ltd A.C.N. 131 066 781 trading as “Evolved Sound”

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