Play Popular On Hold Music From Real Artists
Would you like to better connect to callers with Relatable On Hold Music?
Tired of generic instrumental music? Give your callers a better on-hold experience with the music they already know and love. Evolved Sound provides fully licensed Top 40, pop, rock, and chart hits for your business phone system. We handle all the complex OneMusic licensing in Australia, so you can legally play real music from popular artists, creating a professional and engaging brand image from the moment a call is placed on hold.
Sometimes this approach is more powerful compared to incorporating our standard instrumental on hold music.
By playing onhold music that your target callers can better relate to (or even sing a long to) can assist to improve their mood, reduce hang ups and lighten their spirit when they come off hold. Most businesses would prefer not to have anyone on hold, however in reality it isn’t always possible. What you can control is what they hear. So, by playing commercially released music on hold could be just what your business needs to help nurture brand loyalty and build that customer experience.
The good news is there are a lot more options now available compared to playing annoying chimes or out dated elevated music onhold. Evolved Sound can assist with the supply of commercially released on hold music for businesses of all sizes. We have working relationships with all major record companies and licensing bodies to make the whole process easy to implement, manage and update.
We deliver licensed music tracks ready for upload to your phone system or loaded onto your dedicated on hold message player.
The Power of Popular Music On Hold
Don’t let your callers tune out to generic, forgettable elevator music. The music you play on hold is a direct reflection of your brand. By choosing popular, recognizable songs, you instantly create a more positive and engaging experience for anyone waiting on the line.
Familiar music has been shown to reduce caller frustration and shorten perceived wait times. When callers recognise a song they enjoy, it puts them at ease and makes the wait feel significantly shorter. This small detail transforms dead time into a positive brand touchpoint, reinforcing your company’s identity as professional, modern, and considerate of your customers’ experience.
All-Inclusive OneMusic Licensing
Playing music in a commercial environment in Australia requires specific licensing to ensure artists and creators are paid for their work. Many business owners don’t realise that playing the radio, a CD, or a personal streaming service like Spotify or Apple Music on their phone system is a breach of copyright and can lead to serious fines.
That’s where we provide complete peace of mind. Evolved Sound manages all the complexities of music licensing in Australia for you. Our service includes all fees and reporting for OneMusic, the official joint initiative between APRA AMCOS and the PPCA. We ensure that every track you play is 100% commercially licensed for on-hold use, protecting your business and allowing you to play the music you want, worry-free.
Custom Curated Playlists for Your Brand
Your brand has a unique personality, and your on-hold music should too. We go beyond a one-size-fits-all approach by offering expertly curated playlists tailored to match your specific brand identity and customer demographic.
Whether you want to project an energetic and modern feel with Today’s Top 40 Hits, a trusted and established vibe with Classic Rock, or a fun, nostalgic atmosphere with 80s & 90s Pop, we have a playlist for you. We work with you to understand your brand and select a soundtrack that perfectly complements it, ensuring a consistent and professional experience for every person who calls your business.
