Category: Interactive Voice Response Recordings

Voice Recognition Phone IVR Menus vs Key Press Menus

Voice Recognition Phone IVR Menus vs Key Press Menus

It surprises many people that voice recognition is actually not new technology. It’s a feature you can find in Windows 7 and Apple OS X, …

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How to Write an Effective IVR Script

How to Write an Effective IVR Script

  IVR stands for interactive voice response, and it’s the first thing that people hear when they call a company. The IVR’s function is to …

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Tones, Accent and Closers – How the Right Voice Can Give the Right Impression

Tones, Accent and Closers – How the Right Voice Can Give the Right Impression

Did you know that you can keep your customers on the line simply by hiring the right voice artist for your on-hold messages? Just as …

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IVR Helping Businesses Grow

IVR: Helping Businesses Grow

The technology of the IVR or “Interactive Voice Response” involves computers that interact with callers using DTMF tone input through phone keypads. The IVR technology …

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