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How to Write the Perfect On Hold Script
Have your clients ever hung up on you in the middle of a call? An on-hold script is something every business should possess when entertaining ...
December 20, 2012
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IVR: Helping Businesses Grow
The technology of the IVR or “Interactive Voice Response” involves computers that interact with callers using DTMF tone input through phone keypads. The IVR technology ...
December 17, 2012
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