Category: Music On Hold
How to Support Australian Music through On Hold Music
2020 and 2021 have been immeasurably difficult years, from environmental disasters, repeated lockdowns due to the pandemic, and massive economic hardships. Many businesses – particularly ...
October 15, 2021
READ MORE
VoIP Phone Systems: Features That Can Help You Engage Difficult Customers On Hold
Difficult customers are indeed “difficult” to deal with because they’re often angry and impatient. And it becomes even more difficult when you can’t avoid putting ...
November 4, 2019
READ MORE
The Science Behind On Hold & In Store Music
The modern world and all of its complexities have doomed much of the common man’s time into the wastebasket of necessary (and unnecessary) waiting. Statistics ...
April 25, 2013
READ MORE
Keeping your Customers Satisfied While on Hold
Everyone has been there- you call a business only to wait for the receptionist to take your call, and you end up listening to awful ...
April 9, 2013
READ MORE
Licenced Music On Hold
Imagine this setting: You are calling for a customer service hotline. After a few seconds, a customer service representative answers your call. You tell her ...
April 2, 2013
READ MORE
How often should on hold music be updated?
The practice of creating on hold music has alleviated many of the awkward and silent pauses on telephone transactions. Many businesses and sometimes even residential ...
March 25, 2013
READ MORE
Customers’ Thoughts About On-Hold Music
May it be a sweet smooth sax solo, a long-forgotten Cross melody or a catchy version of Beethoven’s 5th Symphony, customers do have something to ...
March 16, 2013
READ MORE
Choosing The Best On-Hold Music
Have you ever been placed on hold during a call to the customer service hotline? Companies and businesses understand you and other callers like you ...
March 9, 2013
READ MORE