Compact Flash On Hold System

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The Compact Flash On Hold System professionally relays your recorded messages and music to your callers. Designed as a dedicated machine for playing telephone on hold content, it continues to be used by many organisations of all sizes throughout the world. 

Benefits

• Very reliable and exceptional sound quality.
• Restarts automatically after power surge and / or loss of power.      
• Equipped with a removable compact flash cartridge for easy updating by either swapping to a new cartridge or updating the existing one via a USB card reader.

Features 

• Full digital system with no moving parts for maximum reliability.
• Built in monitor speaker.
• Compact Flash card included.
• Plays a continuous recording loop to callers on hold.
• Works with all PABX / PBX phone systems with an on hold audio input.
• Stores up to 99 tracks on a single flash card.
• Tracks can be selected via a push button.
• Recorded content is pre-programmed onto a Compact Flash card.

System

1. On / Off Volume - output volume.
2. Power On LED.
3. Content / Message track selector button (depends upon content).
4. Monitor Speaker ON/OFF.
5. 600 Ohm - 8 Ohm audio output selector.
6. Audio socket (connects to telephone on hold Line Isolation Unit).
7. Power 9V DC 500mA - socket connection for power.

L = 170mm x W = 115mm x H = 25mm.

Technical Requirements

Providing your business phone system has the ability to place callers on hold and / or currently has an audio device (such as a CD player or radio) running for on hold – then you’re ready to go. Our Compact Flash On Hold System simply needs to be connected, switched on and it will run continuously without fail.

 Software On Hold System

Our Software On Hold system plays your on hold messages & music from an existing office computer. The software runs in the background of a Windows computer, while still allowing the computer to be used as normal.  

Benefits

• Ability to schedule the commencement and expiration dates of messages.

• Ability to priorities messages according to rotation and what you want to be heard more often.

• Allows for fast updates by email.

• Very cost effective, as it operates using your existing infrastructure.

Suitable for businesses that...

Require timely & immediate control over each on hold message & music track and / or foresee the need for more frequent content updates.

Features

• Real time mixing of messages and music to create an endless broadcast.

• Message scheduling to commence and expire on certain dates, days of the week or times of day.

• Fully digital audio ensures that your content always sounds great, clear and easy to listen to.

• Almost unlimited message and music capacity.

• Uses the latest state of the art 'fuzzy logic' formula to achieve the optimal message on hold & music on hold rotation rate.

• Instant user control over content scheduling.

Technical Requirements

The Software On Hold System runs on a Microsoft Windows based computer, with the sound card permanently connected to the Phone System. The “Phone System” is defined as the central PBX / PABX control box where all individual phones connect into. Ideally the computer that will be running the software should be located within 4 metres of the Phone System. If the distance is longer, a cabler or electrician may be required to neatly run the audio cord. The Phone System must also be on hold compatible with a Line Isolation Unit. If the Line Isolation Unit doesn’t exist, this can easily be installed during a standard call out service by the customers preferred phone technician.

Network Enabled On Hold System

Speak to us today to obtain further details!