Message Recording Service

With information you provide, we craft your messages to meet your business, customer relationship and marketing objectives.

Our On Hold Message Recording Service includes:

  • Message Scripting (See below).
  • Voice Selection from our experienced and talented voice artists.
  • Music Selection from our extensive audio catalog.
  • Digital Recording, Mixing & Mastering to broadcast standards.

Your recordings will only become final when you’re 100% happy with the sound!

We can then supply your finished recording in a specialised digital format or loaded into one of our Digital On Hold Systems to suit your needs. We also have the capacity to produce voice over IP (VoIP) ready messages on hold. If you’re running an Asterix Server, CISCO IP phones a hosted PBX or anything in between, Evolved Sound will ensure correct compatibility and the best playback sound quality. Our VoIP on hold messages are dynamically processed for optimal playback clarity over internet-based phone systems.

Custom produced on hold music and messages produced by Evolved Sound are licence free, so your business won’t be required to pay any additional fees to PPCA (Phonographic Performance Company of Australia) and APRA (Australasian Performing Right Association). This results in significant yearly savings, particularly when multiple lines exist. Please note that these same laws also apply to voice over IP (VoIP) messages on hold.

messages on hold production studio

Sound recording studio featuring a mixing console to control various levels, speakers, and sound production software visible on the screens.

Voice Over Recording Booth

Example of a voice over recording booth where we record telephone on hold messages, various voice overs and in store announcements. Sound proofing is designed to eliminate echoes and make the recording resonate professionally.

Message Scripting Service

After learning the Unique Selling Points of your business, we then get to work! Our copywriters will create fully developed messages that communicate information which can be beneficial to your callers and to your entire business. You shall exercise final script approval while we make every attempt to meet and exceed your expectations.

Common scripting subjects:

  • Promote new products and services.
  • Answer frequently asked questions.
  • Run company promotions.
  • Provide seasonal greetings.
  • Advise change of contact details.
  • Provide administrative information.
  • Thank clients for their patronage.
  • Highlight recent company achievements.
  • Introduce staff members.

The possibilities are only limited by your imagination!

 

IVR / Voicemail Message Recording Service

We also offer other message recording services suitable for:

  • Interactive Voice Recording (IVR Messages).
  • Auto Attendant and Message Queue voice prompts.
  • After hours messages.
  • Voicemails for office, mobile, home and personal message banks.
  • Traditional answering machine messages.

When it comes to customised messages that welcome and educate your valued callers, Evolved Sound will ensure they are of exceptional quality without breaking the budget! From a small office with only a few lines, all the way to a medical centre with multiple consulting suites, we’ll tailor messaging to excel your business.

When it comes to customised messages that welcome and educate your valued callers, Evolved Sound will ensure that they are of exceptional quality, without even breaking your budget! From a small office with only a few lines to a medical centre with multiple consulting suites, we’ll tailor every messaging component to make your business stand out from the crowd.