Message Recording Service

With information you provide, we craft your messages to meet your business, customer relationship, communications and marketing objectives.

Our Tailored On Hold Message Recording Service includes:

  • Message Scripting (See below).
  • Voice Selection from our experienced and talented Voice Artists.
  • Music Selection from our extensive music library.
  • Digital Recording, Mixing and Mastering to broadcast standards.

Your recordings only become final when you’re 100% happy!

We can then supply your finished recording in a specialised digital format or loaded into one of our Digital On Hold Systems to suit your needs. We also have the capacity to produce voice over IP (VoIP) ready messages on hold. If you’re running an Asterix Server, CISCO IP phones, a fully internet hosted PBX or anything in between, Evolved Sound will ensure correct compatibility and the best playback sound quality. Our VoIP on hold messages are dynamically processed for optimal playback clarity over internet-based phone systems.

Custom produced on hold music and messages produced by Evolved Sound are licence free, so your business won’t be required to pay any additional fees to PPCA (Phonographic Performance Company of Australia) and APRA (Australasian Performing Right Association). This results in significant yearly savings, particularly when multiple lines exist. Please note that these same laws also apply to voice over IP (VoIP) based messages on hold playback.

Sound recording studio featuring a mixing console to control various levels, speakers, and sound production software visible on the screens.

Sound recording studio featuring a mixing console to control various levels, speakers, and sound production software visible on the screens.

voice over booth

Example of a voice over recording booth where we record telephone on hold messages, various voice overs and in store advertisements. Sound proofing is designed to eliminate echoes and make the recording resonate professionally.

Message Scripting Service

After learning the Unique Selling Points of your business, we then get to work! Our experienced copywriters will create fully developed messages that communicate information which can be beneficial to your callers and to your entire business. You shall exercise final script approval while we make every attempt to meet and exceed your expectations.

Common scripting subjects:

  • Promote new products and services.
  • Answer frequently asked questions.
  • Run company or seasonal promotions.
  • Provide seasonal greetings.
  • Advise change of contact details.
  • Provide administrative information.
  • Thank clients for their patronage.
  • Highlight recent company achievements.
  • Introduce staff members.
  • Play a client testimonial.
  • Direct callers on hold to your website.

The possibilities are only limited by your imagination!


Evolved Tailored IVR – Voicemail Message Recording Service

We also offer other message recording services suitable for:

  • Interactive Voice Recording (IVR Messages).
  • Auto Attendant and Message Queue voice prompts.
  • After hours messages.
  • Voicemails for office, mobile, home and personal message banks.
  • Traditional answering machine messages.
  • Interactive Kiosks.

When it comes to customised messages that welcome and educate your valued callers, Evolved Sound will ensure they are of exceptional quality without breaking the budget! From a small office with only a few lines, all the way to a medical centre with multiple consulting suites, we’ll tailor compelling messaging to empower your business.