Category: Interactive Voice Response Recordings

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AI or Real IVR Recordings – Which is Better for Business?

How you represent your business is of the utmost importance, and no one answer is correct for every company. The voice and image will vary ...
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There’s More to Omnichannel Marketing than Updating your On Hold Messages & Social Media

When done right, customised audio marketing is an extremely effective way to maximise your customer communication and get better results in all aspects of your ...
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Update your Phone Recordings when Remote Working

On hold messages represent your business’ personality. The COVID-19 pandemic has changed many aspects of your life and how your business operates. Despite this, marketing ...
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IVR trends 2019

2019 Trends for Interactive Voice Response

A lot of small businesses these days are switching to IVR, as the need for interactive voice response has become more apparent and the service ...
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Voice Recognition Phone IVR Menus vs Key Press Menus

Voice Recognition Phone IVR Menus vs Key Press Menus

It surprises many people that voice recognition is actually not new technology. It’s a feature you can find in Windows 7 and Apple OS X, ...
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How to Write an Effective IVR Script

How to Write an Effective IVR Script

  IVR stands for interactive voice response, and it’s the first thing that people hear when they call a company. The IVR’s function is to ...
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Tones, Accent and Closers – How the Right Voice Can Give the Right Impression

Tones, Accent and Closers – How the Right Voice Can Give the Right Impression

Did you know that you can keep your customers on the line simply by hiring the right voice artist for your on-hold messages? Just as ...
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IVR Helping Businesses Grow

IVR: Helping Businesses Grow

The technology of the IVR or “Interactive Voice Response” involves computers that interact with callers using DTMF tone input through phone keypads. The IVR technology ...
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