Category: Interactive Voice Response Recordings
AI or Real IVR Recordings – Which is Better for Business?
How you represent your business is of the utmost importance, and no one answer is correct for every company. The voice and image will vary ...
April 8, 2021
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There’s More to Omnichannel Marketing than Updating your On Hold Messages & Social Media
When done right, customised audio marketing is an extremely effective way to maximise your customer communication and get better results in all aspects of your ...
September 18, 2020
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Update your Phone Recordings when Remote Working
On hold messages represent your business’ personality. The COVID-19 pandemic has changed many aspects of your life and how your business operates. Despite this, marketing ...
May 21, 2020
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2019 Trends for Interactive Voice Response
A lot of small businesses these days are switching to IVR, as the need for interactive voice response has become more apparent and the service ...
April 26, 2019
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Voice Recognition Phone IVR Menus vs Key Press Menus
It surprises many people that voice recognition is actually not new technology. It’s a feature you can find in Windows 7 and Apple OS X, ...
December 23, 2014
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How to Write an Effective IVR Script
IVR stands for interactive voice response, and it’s the first thing that people hear when they call a company. The IVR’s function is to ...
January 28, 2014
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Tones, Accent and Closers – How the Right Voice Can Give the Right Impression
Did you know that you can keep your customers on the line simply by hiring the right voice artist for your on-hold messages? Just as ...
June 11, 2013
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IVR: Helping Businesses Grow
The technology of the IVR or “Interactive Voice Response” involves computers that interact with callers using DTMF tone input through phone keypads. The IVR technology ...
December 17, 2012
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