Blog – Evolved Marketing Tips







How to Write an Effective IVR Script

phone_IVR_menu

IVR stands for interactive voice response, and it’s the first thing that people hear when they call a company. The IVR’s function is to efficiently guide the caller to the appropriate information or department. Unfortunately, quite a few companies don’t really know enough about writing scripts for phone menu systems. As a result, they get […] Continue Reading →